At Universal, our team conducts a comprehensive service level audit of the volume of waste in each dumpster, the type of containers installed, and the frequency of pick-ups at every location to determine the appropriate or “right-size” for your company’s needs.  Since most haulers get paid by frequency of pick-ups and not by volume, Universal continuously evaluates and monitors activities to insure proper cost allocation. 

Vovio, Universal’s web-based service enables managers and administrators to access to all service levels at each location across your company.  Simply log in the client services portal and view information, run customized reports that can be exported into Excel, and verify service information for an invoice.  We continually add content as requested by our clients for immediate access to information.  This provides transparency and verification of everything we do on your behalf.

With Universal’s Consolidated Billing, you receive a single monthly invoice for all waste services. Our system is designed to provide customized billing records and reports that enable you to more effectively manage the invoice process across multiple company locations.  At Universal, we understand no two customers’ needs are identical, that’s why each bill is customized to your needs. Invoices can be disbursed electronically, by mail or fax to as many recipients as needed. 

There are times when extra service is needed for a construction/remodeling job, storm clean up, bulky items such as pallets and fixtures or service during equipment failures.  Whatever the reason we stand ready to respond quickly and competitively with open top containers from 10 yards to 40 yards.  We can provide live load services if required or mandated by insurance companies such as food spoilage or product recalls.  We offer Certificate of Destruction and shredding services too.  There is no limit to the extent of services available to meet our client’s needs, just give us a call and experience what white glove service is all about.